With the last ship sailing last evening back to safe
waters, Aquila says goodbye to another great
cruise season. At a “1980s Party” with its team of 60-plus guides and pierside
staff, Aquila ended the 2012 season with a
celebration that also recognized the company’s 30 years in business. This year
marked a million guests on tours over the years for Aquila and the impact locally on small businesses from
these passengers is incredible. Although some of the tour experiences take
guests all the way to Hopewell Rocks, 80% of passengers are on tours of about
two hours, leaving them lots of time to experience on their own. The cruise
industry brings over $30 Million annually in economic spinoffs to the Saint John and Southern New
Brunswick economy.
Aquila’s President, Beth Kelly Hatt, has travelled
extensively over the last few months to destinations such as Guatemala , Aruba, Curaçao and Puerto Rico to share its knowledge and Best Practices with
local tour operators and stakeholders in those ports. 2012 has been a tremendous
year for Aquila , both locally and
internationally. Aquila’s certifications and designations have been endorsed by
the Florida Caribbean Cruise Association and Aquila continues to be used as a model of excellence
throughout the cruise industry around the world.
A Tour Operator in Saint John since 1982,
Aquila has provided a wide range of experiences for its guests over the past 30
years – on local city tours for convention and event delegates, on group tours
around the world – but the vast majority of their guests have been on shore
excursions of Saint John and the Bay of Fundy from visiting cruise ships. With
the growth of the cruise industry in Saint John ,
today Aquila’s business is solely focused on cruise, providing shore excursions
in Saint John ,
as well as offering training and certification for Tour Guides and Tour
Operators in the cruise industry in other parts of world. Through
Aquila’s Center for Cruise Excellence, these offerings include
training programs in the areas of Tour Operator Excellence, Tour Guide
Excellence, and Port Excellence, all designed to help the key players in cruise
destinations around the world achieve excellence in their ports, tours, guides
and businesses.
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